Privacy Policy

JOUGROUP s.r.o. („JOUGROUP“, „we“, „us“, or „our“) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.jougroup.com or contact us, in accordance with Regulation (EU) 2016/679 (the „GDPR“) and applicable Czech law.

1. Data Controller

The controller responsible for your personal data is:

2. Data We Collect

We collect only the data necessary to respond to your enquiries and operate our website:

• Information you provide — when you use our contact form, this may include your name, email address, phone number, the brand or subject you select, and the content of your message.
• Technical data — basic information automatically generated when you visit, such as IP address, browser type, device, and pages viewed, collected via cookies (see section 7) where you have consented.

3. Purposes & Legal Bases

• To respond to your enquiries and provide requested information — legal basis: our legitimate interest and/or steps taken at your request prior to entering a contract (Art. 6(1)(b) and (f) GDPR).
• To operate, secure, and improve our website — legal basis: legitimate interest (Art. 6(1)(f) GDPR).
• Analytics and marketing — legal basis: your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.

4. Sharing & Recipients

We do not sell your personal data. We may share data with trusted service providers acting on our behalf (for example, website hosting, email delivery, and form processing), bound by appropriate confidentiality and data-protection obligations. Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place.

5. Retention

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Enquiry correspondence is generally kept for the period needed to handle your request and a reasonable follow-up period thereafter.

6. Your Rights

Subject to applicable law, you have the right to access, rectify, or erase your personal data; to restrict or object to processing; to data portability; and to withdraw consent at any time. To exercise these rights, contact us at info@jougroup.com. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz).

7. Cookies

Our website uses cookies. Necessary cookies are always active; analytics and marketing cookies are used only with your consent. For details, please see our Cookie Policy.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is, however, completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the „Last updated“ date revised accordingly.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us at info@jougroup.com.